Orders are processed in 1–3 business days and delivered in 6–9 business days, so 7–12 business days in total. Orders placed before 5:00 PM CST are processed the same day; anything later goes out the next business day.

The United States, Canada, the United Kingdom and Australia. Shipping is free on every order, with no minimum spend.

Yes. Every order ships with tracking, and you'll get a tracking link by email as soon as it's dispatched. You can also follow your parcel on our order tracking page.

American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, Venmo and Visa. Payments are processed in your local currency — USD, CAD, GBP or AUD.

Yes. The site runs on SSL encryption and payments are handled by trusted gateways, so your card details are encrypted in transit and never stored by us.

Yes. You have 30 days from delivery to request a return, provided the item is unworn, unused, with tags and in its original packaging.

Email support@arvellis.co with your order number and the reason for return, and we'll send you the return address and instructions. Returns are processed at our overseas fulfillment center, and return shipping is the customer's responsibility.

Once we've received and inspected the item, your refund is issued to the original payment method within 14 days. Your bank may take a few extra days to post it.

Email support@arvellis.co, call +1 (980) 494-2253, or use our contact page.

Monday to Friday, 9:00 AM – 5:00 PM (CST). We aim to reply within 1–2 business days.